What payment methods do you accept?
100% Pure accepts all major Debit & Credit cards.
Where does 100% Pure deliver?
100% Pure ships within the countries that are available during the checkout process.
How long will my package take to arrive?
Your order is being packed and shipped from their warehouse in San Jose, California. Orders with standard shipping will take approximately 5 to 10 business days to be delivered.
How do I know my package has shipped?
When orders are packed in their warehouse in San Jose, California, a tracking number will be emailed to you. The tracking number allows you to see where your package is and when it will land on your doorstep.
Can I cancel or change my order once it has been placed?
Unfortunately, once an order has been placed they are unable to change or cancel it.
Is it easy to return items?
Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email or an Instant Refund Voucher.
How soon will I get my refund?
Once received, returns may take up to 30 days to process. Once processed by their return specialist it may take 3-10 days depending on your banking institution to reflect your statement.