What is 1-800 Lighting payment method?
1-800 Lighting accepts all major Debit/Credit Card and PayPal.
Do you ship overseas?
Unfortunately, 1-800 Lighting does not ship outside of the United States and Canada. To facilitate overseas shipments, you must have your order shipped to a US-based international freight forwarder.
Can I change my order?
Once your order is placed they go to work to fulfil your purchase as quickly as possible. This means that changes or cancellation requests cannot always be fulfilled. You should also know that once an order is placed, it cannot be changed online. Your full satisfaction and commitment to the accuracy of your order is always their top priority. As such, you may contact Customer Service to make a request for a change or cancellation. They will make their best efforts to apply the requested change. If the item ships prior to confirmation of a cancellation or change request, you may return it following their standard return policy, which you can review in full detail. Note that many items that are non-returnable cannot be cancelled.
When do I get my refund once I have returned an item?
They realize that refunds are a priority for their customers. Once they have received and inspected the item they are usually able to apply for the refund onto the original payment card within one week. Should there be any delays in processing your refund upon receipt of your return, you will be contacted by a member of their Customer Experience team.
How do I return a product?
If you want to return an item you may do so within 30 days of receipt as long as it is defined as a returnable item. Just contact Customer Service and they will provide pre-paid return labels. They will need your help in packaging up the item, adding the label to the box and making it available for pick up. For registered customers, you are also able to initiate returns by logging into your account and navigating to your Order History.