What is the payement method?
90 Weeks accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where do you deliver?
90 Weeks delivers worldwide.
Why was my order delayed or cancelled?
Every order is unique, so reasons for cancellation or delay may vary. Reasons include, but are not limited to:
Type/quantity of items ordered
The address and phone number provided does not match what your bank has on file
Your order is shipping to an alternate address
If any of these apply, they may contact you for additional verification. Your order will be cancelled if they’re unable to reach you.
What if my delivered order is damaged?
90 Weeks apologize if your item arrived damaged, broken, or defective.
If this is the case, please contact their Customer Service Center [email protected] for assistance.
What is the return policy?
90 Weeks hope you love and enjoy your purchase with 90 WEEKS all the time, but they do understand that you are not completely satisfied, they gladly accept most returns by mail within 90 days of purchase. Returned items must be in original, saleable condition with original tags or packages.
What is the refund policy?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter. Meanwhile, your refund will be issued in the form of original payment, such as the credit card used for the order. Please allow up to two weeks for the credit to post to your account. Please allow up to two billing cycles for the credit to appear on your credit card statement. If you paid using PayPal, they will refund the balance to your PayPal account.
You may also check the status of your return by contacting Customer Service Center [email protected]