What is Accor Hotels payment method?
Accor Hotels accepts all major Credit/Debit Cards.
Is Accor Hotels available Worldwide?
Yes, Accor Hotels is available Worldwide.
Can I give Accor Hotels Hotels some feedback?
Yes, it urges customers to leave positive and negative feedback by filling out a contact form on their website.
When can I use Accor Hotels reward points?
You can use them to get a discount on a room rate, or you can save them up. When you get to 2,000, use that to pay for a night’s stay in a participating hotel.
What is the latest I can cancel my reservation online?
To find out the very latest you can cancel a reservation, refer to the terms and conditions on your reservation confirmation. These conditions may depend on the brand, the hotel, or the rate reserved. Please note that for some rates, cancelling a reservation may be subject to conditions. Please check the sales conditions associated with the rate reserved.
I need to cancel my reservation. Can I be refunded?
If your plans change, you can cancel your reservation if the sale and cancellation conditions allow you to do so. Otherwise, any non-cancelled reservation will be charged for all or part of your stay depending on the sales conditions for the rate reserved
Are dogs and cats allowed?
In the reservation form, choose your destination. You can then specify additional criteria on the next page. Under « Refine your search », check « Pets welcome ». Your dog or cat is allowed with a surcharge and subject to the presentation of a rabies certificate. However, you will need to keep it on a leash in public areas of the hotel and not bring it into the dining areas.