How do I know you received my order?
Once your order has been dispatched, you’ll receive an email with all the delivery details you need.
Where’s my order?
The tracking information should be emailed to you as soon as your order has been dispatched. If you have not received your despatch email with the tracking information for your order, please email email@example.com and a member of their Customer Care team will happily look into this for you!
Can I amend or cancel my order?
If you would like to cancel/amend your order please email firstname.lastname@example.org ASAP and their Customer Care team will do their best to action this before your order is dispatched.
If your order has already been dispatched you are more than welcome to refuse the delivery and your order will be returned to Adanola. Alternatively, you can return your order to Adanola via Returns Center - Adanola and your refund will be actioned within 2 working days of them receiving your order back at their warehouse.
Do you ship worldwide?
Yes! Adanola does ship worldwide.
What payment methods do you accept?
Adanola accepts American Express, ApplePay, GPay, Maestro, Master Card, Paypal, Shop Pay, and Visa.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What if I received faulty/damaged items?
Adanola is so sorry to hear you’ve received a faulty/damaged item. They pride themselves on providing high-quality products that are designed to last so they’d be delighted to get this sorted for you ASAP! If you could please send over images detailing the fault, along with your order number to email@example.com and Adanola would be happy to sort this out for you! Please note, that they only accept faulty returns within 60 days of purchase however please feel free to get in touch and they will try their best to come to a suitable resolution.
Does Adanola offer returns?
Yes, Adanola does.
What is Adanola’s return policy?
Adanola gladly accept returns within 30 days of the order being delivered to the customer (unless stated otherwise during promotional periods/festive holidays). Adanola does not offer free returns labels; all return costs must be covered by the customer.
When will I receive a refund?
Once you have returned your item(s) it should take no longer than three working days for your return to be approved and refunded. You should receive an email confirming both of these points, usually in quick succession.
How do I use a discount code at Adanola?
The team at LoveCoupons.ca spend a lot of time collecting the best and most recent Adanola discount codes. The team also explains how to use Adanola’s discount codes. Scroll up and read the ‘How do I Use My Adanola Discount Code?’ section to find out more.
How often does Adanola release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveCoupons.ca spends hours every day looking for the best discount codes to bring to you and if LoveCoupons.ca has offers available, they will try and list them here.
How do I redeem my Adanola Discount code?
Scan our list of Adanola discount codes and click the “Get Code/Coupon” button. A code will be shown on your screen and the Adanola website will open in a new tab. Enter the Adanola discount code at the Adanola checkout and your discount will automatically be applied.