What is the payment method?
Ann Summers accept all major Debit & Credit cards as well as PayPal payments.
Where does Ann Summers ship?
Ann Summers shipping options are available all over the world.
How can I track my order?
Visit their Track Orders page for detailed information on your orders, including order details, shipping information, tracking numbers, and expected delivery dates.
How do I change or cancel my order?
To change or cancel your order after it has been placed, please contact the store you purchased from as soon as possible. If the order has already shipped, it may need to be processed as a return after it is delivered to you. To view your store’s contact information, please go to the Contact their page.
What is the Ann Summers exchange & return policy?
Return unwanted items for an exchange within 28 days of purchase in-store or by post using the free returns label provided with your order. You’ll need to return the items in their original condition, unworn or unused, and with all tags and hygiene labels in place.
When will I receive my refund?
Ann Summers typically process refunds within 5-10 business days after your merchandise has been received by their returns centre.