What is the payment method?
Assembly Label accepts all credit cards, Paypal, Afterpay, Zip Pay and Assembly Label Gift Cards.
Can I change my order once it has been placed?
They are unable to edit or cancel your order once it is placed through their online store. All orders are processed immediately after they are received and are sent via Express Post unless you are an international customer.
Can I exchange my online order?
They do not offer online exchanges; however, they happily accept all returns within 14 days of purchase. You may return your item for a ‘store credit’ which you may use to repurchase the desired garment. Please head over to their Returns Portal to request a return.
Alternatively, please head into any Assembly Label store with proof of purchase and your item to exchange.
I don’t have a receipt can I still return my items?
Of course, pending your return adheres to their returns policy and you either have the purchase attached to your Assembly Label account or you have the purchase on your bank statement this is sufficient proof of purchase.
When can I expect my refund?
As soon as they receive your return and process it, you will be refunded and notified via email. Please allow 2-5 business days for processing time and the funds to arrive back on your original payment method.