What payment method do you accept?
AutoPartsToys accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Do you ship Internationally?
Yes. They ship Internationally.
What is your sales tax policy?
Autopartstoys.com charges sales tax on all orders as required by law, within the state of Florida. The sales tax amount is based on your shipping address and will be displayed during your checkout before you pay.
I have received defective items. What should I do?
If an item arrives defective as a result of a manufacturer defect, they will send you a pre-paid call tag for the return of the order, no questions asked.
What if I received a damaged item?
If you notice the damage at the time of delivery, ask the delivery driver to wait while you check out the contents. If your parts are damaged, refuse the delivery. Then drop them an email to firstname.lastname@example.org and they will start the process to get a new order shipped out to you. If you don’t notice the damage until the carrier is gone, refer to their easy return policy.
What is your return policy?
Autopartstoys.com returns are made easy using their easy returns form. To keep their prices incredibly low, they need your help in minimizing returns. Please double-check that your order is correct before you confirm your purchase. If you find that you made a mistake, or simply changed your mind, you may return your parts as long as you get them back to them within 30 days of receiving your order. They need to be in new and unused condition in the original packaging. Rather than pass the cost of processing returns on to everyone at higher prices, they will reduce your refund by a 20% restocking fee.