What is the payment method?
bareMinerals accepts VISA, Mastercard, Discover Card, JCB, American Express, After Pay and PayPal.
How can I track my order?
You can track your order by clicking Track My Package in your bareMinerals Shipping Confirmation email. If you created an account and were logged in at the time of order placement, you can also view your order status under Order History in your account.
Does your company test on animals or contain animal ingredients?
Please feel at ease when using bareMinerals products as they do not test on animals. bareMinerals also do not work with any manufacturers that do animal testing.
bareMinerals natural haired brushes are made of Goat and Pony. Please note that no animals are harmed in the process of making their brushes. For their customers who chose not to use animal haired brushes, they do offer a variety of high-end synthetic brushes.
Can I change my shipping method for any auto-delivery orders?
No, Auto-Delivery orders will always ship via their Standard Shipping method (3-10 business days). If you need an item as soon as possible, they recommend purchasing the product(s) as a regular online order with 2-Day or Overnight shipping and setting your Auto-Delivery products to ship at a later date.
How long do I have to make changes to my auto-delivery order?
You have until 11:59 PM EST the day before your scheduled order to make changes. Once the order has been placed it cannot be cancelled.
What is the return policy?
If you are unable to complete your return within the timeframe below, they will work together to modify their return policy and do what’s best for their customers and the entire community during this unprecedented time. Please reach out to their Customer Service team with any questions or for additional assistance. If for any reason you are unsatisfied with your purchase, returns will be accepted within 30 days of receipt. bareMinerals Gift Cards and Electronic Gift Cards are not returnable and may not be redeemed for cash or credit except where required by law.
Credit will be issued to the original form of payment for the amount of the item plus sales tax. Shipping is not included in refunds. The credit will appear on your bank statement within 1-2 billing cycles. If payment was made with a gift card, a merchandise credit will be issued in your Return Confirmation email.