What is Big Bus Tours payment method?
Big Bus Tours accepts VISA, Mastercard, American Express, and PayPal.
Is Big Bus Tours available Worldwide?
Yes, Big Bus Tours is available Worldwide.
How long does the tour take?
A full circuit of The Big Loop (Red Route) day tour takes approximately 2 hours. Please allow for more time if you plan to hop on and off at any of their stops.
Do I need to specify a date of travel?
No. Your ticket entitles you to travel on the day of your choice. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days. You are welcome to buy your ticket on-street if that is your preference, but please note that discounts available online are not available for on-street purchases.
How do I redeem my ticket?
Show your printed ticket to a member of staff at one of their stops or aboard the bus. They’ll issue you a receipt that you’ll be able to use to hop on the bus throughout the validity of your ticket.
I bought my ticket but now can’t make that date, can I use it on another day?
Bus tour tickets purchased online or via the app are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two, or three days.
How do I know when the next bus is coming?
Download the Big Bus Tours app and you’ll be able to find your nearest stop and better still, check to see if a bus is heading your way thanks to real-time bus tracking. Don’t forget you’ll need to enable location services and data on your mobile device (please speak with your mobile / cell provider regarding data roaming costs).
Are child tickets available?
Yes, child tickets are available for passengers aged between 3–12 years. Children 2 and under may travel free of charge. All children must be accompanied by an adult over the age of 16.
