What is the payment method?
Blue Tomato accept payments through VISA, Mastercard, American Express and PayPal.
Where does Blue Tomato ship?
Blue Tomato provide shipping to the countries available during the checkout process.
What is return policy for Blue Tomato?
Blue Tomato have extended their return period you can now return orders within 45 days.
Can I cancel the order?
If you change your mind, you can cancel your order within the cancellation period, which starts once you receive your products. You don’t have to give a reason or follow a binding form. You can either cancel verbally or in writing (e.g. per email) or you can use their cancellation form.
Can I get a refund for the product in the shop?
You can return or exchange products in all Blue Tomato shops within the return period, regardless of whether you have bought them online or in-shop. Blue Tomato shop staff will be happy to help you find the perfect (replacement) product.
You’re not sure, where you can find the next Blue Tomato shop. Have a look at their Blue Tomato Shop list.
*For online orders that are returned to a shop, they can either issue a credit note or refund the amount. They will refund the money with the same method as used for payment.
*For returns of purchases made in their shops, they can only issue a credit note or exchange your item for another one.
*Please note that cash refunds in our shops are not possible.
*Please bring the original receipt for quicker and easier processing of your refund.
*Online orders sent to Switzerland can only be returned to Swiss shops (or to their Distribution Center in Austria).