What payment methods do you accept?
Buzz Pinky accepts all major Credit/Debit Cards and PayPal.
Where do you deliver?
Buzz Pinky ships to the selected countries that are available during the checkout process.
Can I exchange the item?
Buzz Pinky will be happy to authorize a return for an exchange on any unopened product. Please note: The customer is responsible for all shipping charges including the cost to ship an exchange.
What if I cancel my order?
Any order cancelled by the customer prior to processing will be deleted from their system without any charge. Should an order be cancelled by the customer after it has been processed and shipped, the customer will be responsible for returning the parcel at their expense or refusing delivery. Buzz Pinky reserves the right to reclaim any initial postage charges incurred. Orders are refunded within 30 days.
What is your return policy?
Any unused, unopened product may be returned for a full refund less our original postage fee, within 30 days from the original purchase date. Providing the item is in ‘as new condition. Buzz Pinky will help guide you through the process. Please make sure you have submitted a return request and received a return authorization.
What if the ordered product is out of order?
If a product ordered is out of stock at the time of shipping, they will automatically back order it and ship at no additional shipping cost when it becomes available. You will not be charged for any back-ordered item until it actually ships. They will contact you straight away by email, should they experience any problems with your order.