What are Canada Post payment method?
Canada Post accepts all major Credit/Debit cards.
Where does Canada Post ship?
Canada Post ships worldwide.
How can I find out the status of my parcel shipment?
Customers should continue to track their parcels on their website or their mobile app for the latest information. It’s important to understand that their call centre agents are open to serve, but have no further details if your item is delayed and you are looking for a status update. A service ticket can be opened up online too.
Does Hold Mail apply only to mail or can parcels be held?
Hold Mail service applies to mail items but they will try to accommodate parcels to the extent that they can give the limited space in some of their facilities.
What are you doing about employees who return from international travel (to any location) and are coming back to work?
They are following the Public Health Agency of Canada’s guidelines, which were in place when they returned. This means, all who returned to Canada as of March 14, we have been advising them to stay home and self-isolate for 14 days, to monitor their health for fever, cough or difficulty breathing and immediately isolate themselves from others and call public health or healthcare professional if they have any symptoms.
