What are the Chemist Direct payment methods?
Chemist Direct accepts all of the major Credit/Debit Cards and PayPal.
Where does Chemist Direct ship?
Chemist Direct ships Worldwide.
Will I have a receipt for my order?
Once your order has been placed you’ll receive an email confirming the details of your transaction including the order number and the items purchased. Your package will include a copy of your receipt as well as contact details if there are any issues.
What is Chemist Direct return policy?
If you would like to return an item please notify them within 14 days of your order being delivered. You then have a further 14 days to return the item back to them. This gives you a maximum of 28 days in total to return an item.
How long will it take to process my refund?
Chemist Direct aims to process your refund within 3-5 working days of receiving your item, however, it can take up to 30 days to receive the refund via the original payment method.