What is the payment method?
English Heritage Shop accept payments through VISA, Mastercard, Google Pay, Apple Pay, and PayPal.
Where does English Heritage Shop ship?
English Heritage Shop ships within the countries that are available during the checkout process.
Will I get an order confirmation?
English Heritage Shop will send you a confirmation email detailing the exact order received shortly after your order is placed.
How do I return my online order?
Should you wish to return anything bought from them online, they will be happy to refund or exchange a product provided it is in a fully resaleable condition. Returns should be made within a reasonable time (maximum of 28 days) and in original, undamaged packaging. If they find that the product has not been returned to them in a fully resaleable condition, they reserve the right to refuse a refund on the item. Returns can be made by using either Royal Mail or a courier of your choice. However, if you wish to return wine, you must do so via courier collection (full cases only).
Are shipping costs refundable?
No, shipping costs are not refundable.