What payment methods do you accept?
Ettika accept all major credit cards, PayPal, AfterPay, Google Pay, Amazon Pay, and Ettika Gift Cards.
Do you ship internationally?
Yes, Ettika ships worldwide.
How long until I receive my order?
Ettika strive to ship your orders out within 24 hours of purchase. But please allow 2-3 business days in some cases including during the holiday season, promotions, or sales. Once your order has shipped, you will receive a shipping notification via email with a link to track your order. Also, be sure to select a delivery method that will allow your item to be delivered in a fast and timely manner.
What is your returns policy?
If you are not completely in love with your new jewelry, you can return the unworn piece back to Ettika in it’s original packaging for a full refund within 14 days from order placement. Once Ettika receives the piece back at their studio, they will issue your refund in the original amount paid (excluding any shipping charges) back to your original method of payment.
How can I reach someone regarding my order?
Please e-mail email@example.com regarding your online order. Please provide either your order number or the e-mail address used to place the order ready.