What are the payment methods?
Eyeglasses.com accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does Eyeglasses.com ship?
Eyeglasses.com ships within selected countries provided during checkout.
How long does it take to ship my order?
Shipping times vary, but DHL estimates 1-4 days for most countries. Visit the DHL website for more information. Shipping to Western Russia is approximately 10 days, and more for eastern Russia.
What is Eyeglasses.com return policy?
If for any reason you are not completely satisfied with your frames, you may return them, but you must return them within 30 days for a full refund.
Can I exchange my order?
If you would like to exchange a frame, they charge a shipping and processing fee of $15. Call or email firstname.lastname@example.org to process an exchange.
What if I found a manufacturing defect?
After 30 days, if you detect a manufacturing defect that is covered by the manufacturer’s warranty, return the glasses to them and they will process the return.