What are EZPlay payment methods?
EZPlay accepts VISA, Mastercard, American Express, Discover Card, Google Pay, Apple Pay, JCB, Diners Club and PayPal.
Does EZPlay ships Worldwide?
No, they ship only in the USA and Canada.
What is your return policy?
Returns must include only the defective pieces. Do not include any fully functional items or pieces into your warranty & returns request. Please keep the original packaging and any non-defective items as they will only warranty and replace the defective pieces.
If the product has physical damage, damage from outside weather and/or evidence of tampering with the product, it will not be eligible for warranty exchanges or any refunds or returns.
What about refund policy?
If you would like to return your product for a refund, please note that they will only accept non-assembled units. They will not be able to offer a refund if the unit shows that it has been assembled.
For non-assembled units, they will refund the full cost of the unit back to the payment source originally used to place the order. Customer is responsible for shipping costs.
How is it attached to the wall?
The playground attaches to the wall studs with 4 screws that are provided in the set. They recommend attaching the playground directly to the wall studs and not to the drywall.