What is Footshop payment method?
Footshop accepts VISA, Mastercard, Maestro and PayPal.
Do you ship Worldwide?
Footshop ship in a limited country during the check out process.
When will I receive the goods?
They know you want to be with your order as soon as possible, and they will do everything to get it to you quickly. You can verify your delivery here.
Can I change the size of my products?
If you want to change the size just contact them by e-mail or phone, and they will make a reservation for your size. If you would like to change the goods, just make a new order and enter the number of your original order in the note section.
When will you send my order?
Of course, they do everything to get your order to you as soon as possible. If you place the order before 9:00 AM, they will ship it on the same day. Otherwise, the dispatch lasts at least 24 hours.
How do I cancel an order?
If you want to cancel your order, just call them or send them a message. Please prepare your order number so they can find you in their system. Unfortunately, if your order is already packed, they cannot cancel it, but you can refuse it on delivery or at least try it on? Maybe you will change your mind, and it will be love at first wear.
How long does a refund take?
* It depends on the payment method.
* If you’ve paid by card or bank transfer, the refund may take 2-3 business days to appear in your account.
* If you’ve paid with PayPal, the refund is almost immediate.
How do I find the parcel tracking number?
You will get the tracking number automatically by e-mail. If you can not find it or have trouble tracking your order, contact them.