Where do you ship?
They ship throughout the continental U.S., the Americas, Europe, and Asia/Pacific. They are not able to ship to P.O. boxes, APO/FPO addresses.
What is your return policy?
JR Dunn.com makes buying online risk-free with the guaranteed assurance of our return policy. They want you to be happy with your purchase, so if for any reason you are not satisfied, you can return any item without custom engraving or sizing in its original condition for a refund or an exchange.
Do I have to pay sales tax?
They will only collect sales tax if you are located in the same state as their warehouse which is in Florida. If you are outside the state of Florida sales tax will not be added to your order.
How do I track my order?
Upon shipment of your order we will email you the tracking information.
When will my credit card be charged?
Your credit card will be charged within 48 hours prior to shipment of your item(s). However, at the time you place the order your card will be ‘Authorized’ for the amount of the purchase, meaning the card’s status will be verified as in good standing.