What is Mackie payment method?
Mackie accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does Mackie ship?
Mackieships within selected countries provided during checkout.
When will I receive my shipment?
Mackie ship on business days. Packages ship from Mississippi, Nevada, New Jersey, or Ohio—they cannot guarantee that any product will ship from a specific warehouse. Expedited Shipping (1-Day Air and 2-Day Air) is the only way to guarantee that you will receive an item within a certain time frame. Delivery estimates for expedited shipping options are listed on the product page for the item in question. All expedited shipments are delivered Monday-Friday.
What is Mackie return policy?
Mackie guarantee your complete satisfaction for 30 days after your order is delivered.
How do I return a product?
A return authorization number is required to return a product.
Please remember: you can return a product for any reason. Being honest about the reason will just help them process your exchange, replacement, or refund more quickly. Mackie will respond to your request swiftly. You will receive a return authorization number, instructions for sending your product back, and an address for the return.
How long does it take to receive a refund?
Once the warehouse receives the returned merchandise, a refund is typically processed within 2-4 business days (Monday through Friday). Processing time may vary depending on the daily return volume. When your return has been processed, they will send a confirmation to the email address on file with your original order. For customers in Canada, please note that the exchange rate at the time of your order may vary from the date of refund. This could result in a higher or lower refund amount than you were originally charged.
