What payment methods do you accept?
Madvapes accepts VISA, Mastercard, Amex and Discover Card.
where does Madvapes ship?
Madvapes ships to the USA and Canada.
How long does it take to ship backorder items?
Back-ordered items shipment times may vary but they ship the products to you within 24-48 hours of them receiving the product.
What is your warranty policy?
The default warranty period for all products is 14 days unless otherwise specified in the product description. You are responsible for testing all products upon receipt.
Do I have to pay the return shipping cost?
For products that are functional, not sold by Madvapes, determined to be out of warranty, or damaged by misuse, you will be responsible for any costs associated with return shipping.
How will I be refunded?
Shipping fees are non-refundable.