What are the payment methods for Merci Maman?
Merci Maman accepts payment through VISA, Mastercard, American Express and PayPal.
Where does the Merci Maman ships?
Merci Maman provides shipping worldwide.
How long will it take for me to receive my order?
Merci Maman works hard to ensure that all orders are created and ready to be dispatched on time. Once an order has been dispatched you will receive a confirmation shipping email. If you order before 1 pm, your item will be dispatched the same working day via royal mail and should arrive safely with you within 2-3 working days. Please note that during busy periods, this may be slightly longer.
Can I return/refund my order?
Unfortunately, once an item has been personalized they are unable to accept it for a refund unless the product is faulty. Please contact them within 14 days to discuss an exchange and their return process.
Can I buy a gift voucher?
Don’t worry, they offer a gift voucher service which makes gifting a piece of cake. Choose the desired amount and they will send the voucher to your chosen address.