Updated 7th September 2024
216 Ratings. Average 5 out of 5 stars
Get Be Mate Medellin Junior Suite From CA$250 Per NIght at Room Mate Hotels.
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When you book, select the Happitality Rate and receive up to a 25% discount and many other exclusive benefits.
At booking, select a flexible rate so that you can cancel free of charge.
Get free cancellations at Room Mate Hotels.
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What is Room Mate Hotels payment method?
Room Mate Hotels accepts VISA, Mastercard, American Express, and Diners Club.
Is Room Mate Hotels available Worldwide?
Yes, Room Mate Hotels is available Worldwide.
What is Room Mate Hotels cancellation policy?
When the hotel receives your reservation, the first night of your stay will be charged to your credit card as a guarantee. This charge can only be refunded if you cancel, until 13:00 of Dec 15, 2020. After that moment, no refund is allowed in case of cancellation, early departure, or no show (reservation is kept up to the 1st night). Security deposit (50$ per day) for incidentals will be applied on a valid debit/credit card upon arrival. Room Mate Hotels will not ask you to send them a credit card or other personal details to emails outside their systems. If you have any doubts about communications received from them, please contact them through this messaging channel or the details that appear on your reservation. Please note that if booking more than 5 rooms, special conditions and surcharges apply. Upon your reservation, the hotel will contact you with more information. In the event of an obvious error in the confirmed price of the reservation, the hotel reserves the right to cancel the reservation with prior notice.
What is Room Mate Hotels applicable law?
By visiting or using the Site or the Service, you agree that the laws of the state of Spanish, without taking into account the principles of conflict of laws, will regulate these conditions of use as well as any dispute that may arise between you and the Company or with one of their affiliates.
How can I contact your customer support department?
For any communication with the company that you have to carry out in accordance with the previous Conditions or that you wish to carry out, you can (i) send an email to the address privacy@room-matehotels.com, or (ii) contact the Customer Service Department sending a letter to the attention of the "Customer Service Department" at the address indicated at the beginning of these Conditions, in the first clause.
Phone
info@room-matehotels.com
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Founded in 2005, Room Mate Hotels is an international chain of boutique hotels that is inspired by unique personalities where you will feel at home. Room Mate Hotels offer the best customer service and luxurious treatment to all its customers. At Room Mate Hotels they value respect for themselves and for everyone around them. Room Mate Hotels practice transparency and honesty with their clients, employees, suppliers and shareholders. They promote equal opportunities, non-discrimination and the diversity of people, ideas and cultures.
Room Mate Hotels continually innovate their products to meet the expectations of all who visit them but, above all, they maintain a close and friendly work environment where their employees, while working, have fun and where their clients feel at home. Room Mate Hotels has been providing the best services to their visitors through their own website and other partner sites.
Room Mate Hotels Homepage
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