What is the payment method?
1-800-Flowers.com accept the following credit card payment options: American Express, Discover, MasterCard, VISA
They also, accept the following express checkout payment methods: AMEX Express Checkout, Chase Pay, Masterpass PayPay, VISA Checkout | Apple Pay and Android Pay are accepted on their mobile app only.
What are the current delivery methods?
1-800-Flowers.com has two ways of delivering your gift: they are either hand delivered by a local florist or shop or delivered by one of their reputable carriers including FedEx, UPS and United States Postal Service.
How do I change or cancel my order?
If you need to change or cancel your order, please reach out to them immediately at 1-800-468-1141.
Please note: some orders are shipped very soon after being placed and may already be on their way or delivered, so it may not always be possible to cancel.
If your order is scheduled for a future delivery date, they’ll do everything possible to fulfil your request. Just email them or give them a call at 1-800-468-1141.
What is the policy for damaged items/refunds/redeliveries and exchanges?
All of their flowers & gifts are backed by their 100% Smile Guarantee, which they’re proud to stand behind. If you’re not satisfied with your purchase, for any reason at all, they’ll do whatever it takes to make it right. This includes offering a refund, redelivery or comparable exchange on your order. It’s all part of their promise to provide you with an excellent customer experience every single time.