What is SkipTheDishes?
SkipTheDishes is a better way to order food online. Skip lets you easily find and order food from your favourite restaurants, so you can get back to your busy life. They’ve modernized food delivery to provide you convenience, control, and accuracy.
How can I track my order?
Please check the Order History page and click “Track Order” to view the live order updates.
If the restaurant does not have GPS tracking, they are using their own delivery service. If it’s before the estimated delivery time, allow the restaurant to continue preparing your food. If the estimated delivery time has passed, your food should be with you shortly.
If it is past the estimated time range of delivery, and your food hasn’t arrived, you can chat with them.
How much should I tip for delivery?
Your courier receives 100% of the delivery fee and tip provided. It’s up to you on how much you would like to tip.
What should I do if my order isn’t right?
You can confirm the details of the order you placed by checking the order confirmation email or by viewing the order in your Order History.
The restaurant is responsible for preparing and packaging your food. If something is incorrect or you have feedback, please let them know, and they’ll work with the restaurant to make things right. Live chat with them with the details of your order and your order number.
How do I get my favourite restaurant on SkipTheDishes?
Let them know which restaurant you have in mind by sending an email to support@skipthedishes.com.
It would also be great if you tell the restaurant’s owner or manager about SkipTheDishes and that you would like them featured on the website.
