What is 30A payment method?
30A accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does 30A ship?
30A ships Worldwide.
When will my order ship?
Please note shipping timeframes do not include the time needed to fulfil your order. Many of their apparel items are printed on demand. Orders may take up to 2-3 business days to be fulfilled and shipped. You can view their shipping policies.
What is the return policy?
You are welcome to return unwashed, unworn items within 30 days for a refund. Items not eligible for return are sale items marked as “Final Sale”, washed/worn merchandise, drinkware, and “Mystery” promotional items. Your refund to the payment method used will be processed when they receive the returned package at their facility and you will receive a notification to confirm the refund. Returns for E-Bikes and chairs must be approved prior to returning. Once your items are inspected and approved for return by our team, your refund will typically appear within 3-5 business days on your credit card. They do request up to 10 business days from receipt of your return package to process your items and issue your refund.
Can I make an exchange?
At this time, they are not offering exchanges, but ask that you return the unwanted item(s) for a refund and place a new order for the item(s) you need. Your refund will be processed to the payment method used when they receive the returned package at their facility and you will receive a notification to confirm the refund. Please contact Customer Service with any questions.
How do I make changes to my order?
Please know order information cannot be edited once orders have been placed – this includes email, shipping address, shipping service, and order contents.
