Cocunat Canada Coupon Codes & Discounts December 2023

Cocunat accepts VISA, MasterCard, American Express, Maestro, Union Pay, Amazon Pay, Shop Pay, Apple Pay, Google Pay, PayPal.

Cocunat ships Worldwide.

When an order cannot be delivered for reasons beyond Cocunat’s control and more than 14 working days have passed since the first delivery attempt, the package will be returned to our offices. They will automatically refund the full amount of your purchase within 14 working days from the receipt of the order, except for the costs incurred for the shipping and return of the package.

Cocunat will send you an email with the tracking information once the order leaves their warehouse. This email will confirm the expected delivery date. Please note that it can take up to 24 hours to be updated once you receive the email with the information.

If you have placed the order with your Cocunat account, you can also find the tracking number in your order history information.

Call them at +34 911 980 581, and they will be delighted to help you. You are in good hands.

There are two main reasons why you may not have received your package:

Wrong address: In this case, they recommend that you always check that the address you gave is correct, as it is possible that your package was delivered to the wrong address.
Failed delivery attempts: Correos Express makes up to three delivery attempts with an arranged delivery date and time. In the event that they have not been able to contact you and more than 14 working days have elapsed since the first delivery attempt, the process of returning the package to their offices begins. They recommend checking all your SMS messages, calls, and emails.

Yes, Cocunat has a flexible returns policy.

If your product is damaged or faulty, you can return it by contacting them through: https://cocunat.com/contact or by calling them on +34 911 980 581.
You may also return the product if you are not happy with it, subject to the following conditions:
* Products must be returned within 14 working days from the date of receipt of the order by the customer.
* Products must be returned in their original box or packaging. If the product is wrapped in clear paper, this paper must not have been opened.
* Products must not have been used.
* Please do not put tape or stickers directly on the packaging or box. Products that are in bad condition will not be accepted.
* Conditions determined in clause 11.1 of the “Terms and Conditions” section

If you have received your order with some or all of the products damaged or in bad condition, you will not have to pay the shipping costs under any circumstance. Likewise, if you request a replacement for a product that arrived damaged or even if you want to change the item, the shipping and handling costs will be paid for by Cocunat.

Cocunat also gives you the option to return or exchange products, even if you have received them in perfect condition. However, in this case, you will be liable for the shipping and handling costs.