What are the shipping charges?
Free shipping is available to addresses within Australia.
International orders under $50 are charged at a flat fee of $7.95 to New Zealand and $10.00 to other destinations. All international orders over $50 are eligible for free shipping.
Please note that some countries charge duties and taxes on entry and these are beyond the control of the Evolution Health Company and are the sole responsibility of the purchaser.
What is the payment method?
Elmore Oil accepts payment through Credit Cards of Visa and Mastercard.
What is the returns policy?
You may return most new, unopened items within 30 days of delivery for a full refund. Elmore Oil will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, simply call +61 3 9362 4500 or email email@example.com and quote the order number. They’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
How long will it take to get a refund?
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for Elmore Oil to receive your return from the shipper (5 to 10 business days), the time it takes them to process your return once they receive it (3 to 5 business days), and the time it takes your bank to process their refund request (5 to 10 business days).