Updated 11th October 2024
127 Ratings. Average 4.5 out of 5 stars
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What is Frank & Eileen payment method?
Frank & Eileen accepts all major Credit/Debit Card.
Where does Frank & Eileen ship?
Frank & Eileen ships within selected countries provided during checkout.
What's the average shipping time?
All packages are shipped via UPS from their warehouse in sunny California.
They do their best to ship them as quickly as possible. However due to volume, please note that shipping timelines can be up to 10 business days for delivery. Orders are not processed, shipped, or delivered on weekends, or major holidays.
Can I cancel or edit my order after I have placed it?
Their goal is to always ship your orders as quickly as possible. They're unable to adjust or cancel once the order is placed.
They will always do their best to help if something urgent comes up – email them directly at customercare@frankandeileen.com.
What is your return policy?
Please return them to them within 30 days (from the ship date) for a refund. All items must be in original condition and be unworn, unwashed and undamaged. Items not returned in their original condition will not qualify for a refund.
How long until I get my refund?
Please note that refunds can take up to 12 business days from receipt of your return. They will send an email notification once your refund has been processed.
Phone
+1 213-623-3031
customercare@frankandeileen.com
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Former engineer Audrey McLoghlin founded Frank & Eileen in 2009 with the goal of reinventing the button-up for women, a category that had previously been dominated by men. They've grown slowly and deliberately from their best-Italian-fabric-in-the-world beginnings. Frank & Eileen is a certified woman-owned, women-led business that has maintained 100% ownership while working with the same ethical, sustainable manufacturers for over a decade.
Frank & Eileen's main mission is to model and support female entrepreneurship as a force for good. Every item is knit, sewn, washed, and dyed in the United States, creating jobs and requiring their suppliers to follow B Corp-approved fair labour practices. They are committed to continuing their journey to use female entrepreneurship as a force for good as they expand into new design categories.
About Frank & Eileen Homepage
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