What is the payment method?
FridgeFilters.com accepts VISA, Mastercard, American Express, Discover Card and PayPal.
When will my order ship?
Most orders placed by 1 p.m. CST (Monday-Friday) are shipped the same day. Orders placed after 1 p.m. are shipped the following business day.
What if I received a product other than what I ordered?
If you receive a product other than what was ordered, they will ship you the correct product at no additional cost. Please Contact Them for assistance.
If you ordered the wrong product, please see their Return Policy for more details.
Can I recycle my water filter?
They are not aware of any fridge manufacturer-supported recycling program. Dispose of your old filter just like you would a dirty air filter.
What if items damaged/missing?
When you receive your order, please inspect all of the products immediately. If a product is damaged or missing, please email them right away so they can reship your products to you.
They will only be able to reship your order if it is less than 90 days old. They would appreciate it if all boxes and packaging materials were saved for carrier inspection.
What is the cancelled order’s policy?
Most orders will ship the same day or within one business day. If you contact them before shipment of your order, you may cancel your order.
If your order has already shipped, they cannot cancel your order. You may return your order.