What payment methods do you accept?
Metal Unlimited accepts VISA, Mastercard, Discover Card, Amex, Diners Club, Apple Pay, JCB, Venmo and PayPal.
Does Metal Unlimited ships internationally?
Yes, Metal Unlimited ships internationally.
How much is the shipping cost?
They have a flat rate shipping cost of $8.99 to anywhere in the US. $19.99 USD for orders shipping to Canada, United Kingdom, France, Germany, and The Netherlands. $50 USD for orders shipping to any other country not listed. Conversion rates may apply.
How long does it take to ship an order?
The general turnaround time for most products is 2-4 weeks. The reason for this amount of time is that each item is unique and customized. They can not produce your item until they receive your order, so they have to build the items as they are ordered.
(Turnaround times can fluctuate depending on popular ordering seasons, amount of orders being produced)
How can I change/cancel my order?
You have 24 hours after placing your order to edit or cancel it. You can submit your request by emailing their customer service at firstname.lastname@example.org.
What is your return policy?
Due to the customization of their products, items cannot be returned to them for a refund. If you receive an item that is incorrect or you believe you may be missing part of your order, you must notify them within three business days of receipt as shown on your tracking information.