What is the payment method?
TIDAL accepts payment through VISA, Mastercard, American Express, and PayPal.
How do I unsubscribe from emails & push notifications?
To keep TIDAL Members up-to-date, they send emails and mobile push notifications about upcoming shows, presales, contests, pop-up concerts, new features, and the latest content arrivals.
How to cancel tidal subscription or trial?
If you no longer wish to continue your subscription or trial with TIDAL, you may cancel at any time.
Is there any international transaction fee?
If you encounter international transaction fees attached to your TIDAL transaction, it is because TIDAL is a Swedish based company. Some banks and credit cards may impose international transaction fees. Please contact your bank for more information on how you might be able to avoid such fees.
What should I do if I am double-charged?
If you have been charged twice for a TIDAL‘s subscription, it could be the result of two active TIDAL accounts. Please check to see the date of the charges. If the charges are on different dates, then this is most likely due to having a second active subscription.