What method does Tommy.com use to ship to Canada?
They ship Canadian orders through DHL Express or DHL Global Mail.
How much does shipping cost?
Shipping costs are calculated based on the contents of your order and the location to which you are shipping your order, therefore shipping charges can only be provided once you begin the checkout process. For DHL Global Mail, the cost is based on size and weight. All shipping fees inclusive of duties, taxes and brokerage fees will be calculated and added to your merchandise total at checkout, so you will know your total before placing your order. All shipping-related fees for undeliverable or refused packages are non-refundable and will be billed to the customer’s original payment method.
How do I track my order?
Tracking numbers are assigned at the time of shipment and will appear on their website along with your order information. At that time, you will also receive a shipment confirmation email with your tracking number. Deliveries may have left their warehouse but have not yet been updated in their carrier’s system. Please allow up to 48 hours for tracking information to appear.
What forms of payment do you accept?
Tommy Hilfiger accepts the following methods:
Tommy Hilfiger Gift Card
How soon will I get my package?
DHL Express: 3-5 business days
DHL Global Mail: 7-20 business days. Please note that local carriers finalize delivery.
Your package will be trackable and all customs, duties, and taxes are prepaid for both methods.