What payment methods do you accept?
1STOPLIGHTING accepts VISA, Mastercard, Discover Card, American Express, and PayPal.
How long will it take for my order to arrive?
Before you order, you can see an estimate of shipping time for each item on their website. When you view the product page for an item, the delivery time will be listed in the pricing information. Please allow 1-2 business days for processing before the order ships. The order will state “Confirming Availability” until the manufacturer provides them with the estimated shipping date. They will email you as soon as the order is confirmed and provide the estimated shipping date. They will also email tracking information as soon as the order has shipped.
Do you offer will call pick-up?
At this time, they do not offer will call pick-up from the warehouse.
Can I cancel an order?
Cancellations can be requested via phone with their Customer Service Team. Cancellations are done on a best efforts basis. If an order is too far in the process of shipping to stop, their standard return policy applies.
What is your return policy?
You can return most items within 30 days of delivery. Items must be in their original packaging and condition (items can’t be installed or altered) to be accepted.
How long until I receive my refund?
Once the merchandise is received back at their warehouse, it will be inspected. Upon inspection approval, you will be refunded and notified via email. They estimate credit will be issued within 5-10 business days from the day the item is received back.