What payment methods do you accept?
EcoFlow accepts all major Debit and Credit Cards.
Where does EcoFlow ship?
EcoFlow ships to the countries available in the checkout process.
Does your product have a warranty?
Yes. they provide a limited warranty for purchases on EcoFlow. The warranty period is measured starting on the date the original consumer purchaser received the products.
What is your return policy?
The return service is currently available to US orders only. If you want to return the product, please pick up the package first. Then register your order in their return centre to obtain a shipping label.
What is your refund policy?
After you return the product to their warehouse, they will issue the refund within 14 business days, you’ll be notified with an email once your order is refunded.
If you don’t receive the refund after 14 business days, please contact them via firstname.lastname@example.org.