Question 1

How does this work?

Accepted Answer

Wanxing Jiari car rental ltd is the reservation center of Car Del Mar, one of the leading car rental brokers in the world! they work with trusted suppliers - like Hertz, Avis, and Europcar - to provide car rental in over 6000 locations worldwide. Because of their booking volume, their suppliers give them the absolute lowest prices available anywhere. Guaranteed. They back up this claim with a price-beat guarantee. - Use their booking engine to search for a vehicle by destination and date - Choose the car class that best suits your needs - Enter payment information and print your rental voucher - Present the voucher at your destination and retrieve your rental car! Once your payment is received, they will immediately be in contact with you via e-mail.

Question 2

Will my license be valid at my destination?

Accepted Answer

An International Driver's Permit is always the best option, but for most of their destinations, a notarized translation of your home country's license will be valid. Please contact a customer service representative with any questions. - In France and Italy - a notarized translation is required, along with embassy certification. France requires a French translation. - In the USA - most cases will just require a translation of your license, but some suppliers require it to be notarized. Please contact them with any questions.

Question 3

Can I pick up and drop my car at different locations?

Accepted Answer

Yes! Domestic One-Way Rentals (pick up and drop off are in the same country) can now be booked online. In the search box on the home page of the Car Del Mar website, you can enter a separate pick up and drop off location. Please note that charges payable locally may be applicable, and will be displayed once you have selected the vehicle. International One-Way Rentals (pick up and drop off are in different countries) are possible but can not be done online on their website. Their team will be happy to assist you with booking an international one-way.

Question 4

If I book a child seat will this definitely be provided?

Accepted Answer

Child seats are mandatory in most countries and must be requested at the time of booking. Although instructions will be provided, you will be required to fit the child seat yourself. For older children, it is recommended that you take your own booster seats. All child seats are on a request basis only. If requested and confirmed by the supplier at least 7 days prior to departure, these will be guaranteed.

Question 5

How do I cancel/amend my booking?

Accepted Answer

In either case, before the scheduled departure date, you can send us an email at customerservice@holidayautosasia.com with your booking reference number with any changes to your booking that you would like to make. You can also cancel or amend your booking by entering your reference number in the space provided on their homepage. If you would like to extend your rental once the departure date has passed, you will be charged at the local supplier's standard daily rate, which will most likely be more expensive than our rate. In the event that you must shorten your rental once the departure date has passed, no refund will be made.

Question 6

How do I know if the local supplier is at an airport or not?

Accepted Answer

Locations will vary depending on the supplier, but most will have a courtesy bus to their office if they are not directly located in an airport terminal. Specific details of the location of your car rental office will be included on the rental voucher sent to you once you have booked.

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How does this work?

Will my license be valid at my destination?

Can I pick up and drop my car at different locations?

If I book a child seat will this definitely be provided?

How do I cancel/amend my booking?

How do I know if the local supplier is at an airport or not?

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