What is the payment method for French Connection?
French Connection accept payments through VISA, Mastercard, American Express and PayPal.
Where does French Connection ship?
French Connection provides Worldwide shipping.
How to cancel the order?
You can cancel the order within 14 days following the date on which you receive it. You must inform about your decision to cancel the contract in writing e.g. by a letter sent by post to Returns Department, French Connection, Unit B, Dolphin Way, Purfleet, RM19 1NZ, or email to firstname.lastname@example.org. You may use the cancellation form also. Ensure the goods should be returned without undue delay and in any event not later than 14 days from the day on which you exercise your right to cancel.
What if something is wrong with my item?
If your item is faulty or not as described, you have 30 days from delivery to return your item and receive a full refund. Thereafter, you will be offered a repair, replacement or refund (partial or full) depending on the item, date of delivery, and usage.
Do I get a discount for referring a friend?
Yes, you will get 15% off for referring a friend.
How to order the item?
Browse the site and click on a product image to view more information.
Step 2. add to the basket
Select your size/colour (where applicable) with the radio button selection panel.
Click the “Add To Shopping Bag” button to add items to your basket. The “Your Shopping Bag” indicator at the top-right of the site will update to show the new item in your basket.
Step 3 checkout
Click the “Your Bag” text at the top right of the page.
Check the items in your basket. To change the quantity simply amend the number and click the update button. To delete an item simply click on “remove”. If you have a promotional/NUS code, add the code to the field and click “update”. Once you are happy with the items in your basket click on the checkout button.