Updated 3rd May 2025
15 Ratings. Average 3.5 out of 5 stars
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Green Man Gaming provide their services Worldwide.
They aim to complete the deletion process within a month of the submission of the request, or if they need to verify your identity, within a month of the completed verification. Once they start the account deletion process, it is impossible to recover the account, so please be completely sure you want to delete your account before proceeding. If you change your mind after confirming your deletion request, respond to the ticket as quickly as possible. They cannot guarantee that you will save the account, but they will try.
When you buy a yet-to-be released game from GMG, this is a pre-purchase rather than a pre-order. The payment is taken at the time the order is placed. The key for your pre-purchased game will be released, sent to you via email, and appear in your account closer to the release date of the game. Please send in a support request if you are still in need of assistance.
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it without having to go to court. If you are not happy with how they have handled any complaint, you may want to consider an alternative dispute resolution provider. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.
If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase. You will lose your right of withdrawal if you start downloading your product or if the performance of their services has begun, before the end of the cooling-off Off Period. Please note that if you purchase services from them, the performance of their services will begin immediately after you have received their purchase confirmation email. To withdraw from your purchase within the cooling-off period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, they will provide you with a refund for your purchase.
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Email helpdesk@greenmangaming.com
Founded in 2009, Green Man Gaming have grown year after year to become the fastest growing online games store. The Green Man Gaming goal is to bring the magic of videogames and the wonder and joy they can bring into as many people’s lives as possible. Green Man Gaming was started as a tiny digital shop. They are a worldwide e-trade innovation organization in the computer games industry and the primary decision for a huge number of enthusiastic gamers around the globe.
Green Man Gaming offers a wide range of games from AAA to indie titles across multiple platforms in 196 countries worldwide. They also help developers publish their own games and bring them to the market, supporting them every step of the way. Green Man Gaming passion for games and a strong community platform provides gamers with access to the latest insights, reviews, and updates from the gaming industry.
About Green Man Gaming Homepage
https://www.greenmangaming.com/
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