What is the payment method?
Hobo accepts visa, Mastercard, American Express, PayPal and Hobo online E-Gift Cards.
Do you ship Internationally?
Hobo ships Internationally.
Will be charged sales tax for my purchase?
Not all states allow for tax-free shopping online. Currently, sales tax for Hobobags.com orders applies to the states of Maryland, New York, and the District of Columbia.
Can I change or cancel my order?
Because Hobo do their best to ship your order out as quickly as possible, they ask that you review your order carefully prior to submission, as it cannot be modified or cancelled once submitted. They will gladly accept your return of new, unworn, undamaged merchandise with original tags and packaging for up to 30 days from the purchase date for a refund.
How do I track my order?
If you placed your order through a password-protected User Account, you may check the status of your order at any time by visiting My Account and reviewing Orders History. Once your order has shipped, you will receive a shipment confirmation email.
How can I return the item?
1. Log into the Hobo Returns Portal using the email address associated with the order, or your order number and shipping address zip code.
2. In the Returns Portal, select the item(s) you wish to return, select a reason for your return, and click COMPLETE RETURN.
3. Confirm your refund amount. This will include taxes and any discounts applied but exclude shipping costs.
4. Print your prepaid UPS return label and return packing slip. Put the return packing slip in the box with your item(s) and place the return label on the box. Drop the box at your nearest UPS shipping centre. Please complete this process within 7 days of printing your prepaid return label.
5. If you want to exchange your item(s) on the spot, you use may use your Instant Hobo Credit to shop immediately on hobobags.com. Simply use the Instant Hobo Credit Code in the Gift Card box at checkout for your next purchase.
6. Once they receive your return, any partial balance remaining from your Instant Hobo Credit will be issued to your original form of payment. If you did not use your Instant Hobo Credit, they will issue a full refund to your original form of payment.