Updated 13th October 2024
198 Ratings. Average 4.5 out of 5 stars
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Here are some great tips & tricks for extra savings at House Of Inks:
What payment methods do you accept?
House Of Inks accepts VISA, Mastercard, Discover Card, American Express and PayPal.
How can I track my order?
Login to your account to track your order using your email address & login password. Track your order using your order number and shipping zip code.
Why haven't I received my order yet?
You can track your order anytime by following the instructions above. The majority of their orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in the continental United States.
In order to keep their costs low or ensure delivery of your product, they may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (do not include Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact their customer service department and ask them to track the order for you.
Why haven't I received an email confirming my order?
When your order has been successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive order confirmation, please contact one of their customer service reps who will confirm that your order was successfully placed with them and if not, assist you in completing your order. Please include a callback number and the best time to reach you. If you never received a confirmation email from them, please check your spam filters or with your ISP (internet service provider), to ensure that you are allowing emails from their website.
What can I do if I received the wrong cartridges or someone else’s order?
Please contact them with your order number. They will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review their Return Policy for further information.
How do I receive a return authorization (RMA)?
In order to receive an RMA, please contact their customer service centre. One of their representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from them may cause a delay in processing your return and issuing any refunds.
Phone
+1 800-628-6326
customerservice@houseofinks.com
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House Of Inks Homepage
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