What payment methods does maurices accept?
maurices accept payments through all major Credit/Debit Cards and PayPal.
Does maurices ship Worldwide?
maurices ships only within the USA and Canada.
When will I receive my order?
maurices updates their customers with shipping cost and time during the checkout process.
Why was my order cancelled?
Bummer, If you received a cancellation notice via email, the item you ordered is no longer in stock, your billing name and address didn’t match the credit card you used, or they are unable to ship to the address provided. Don’t worry you won’t be billed for any of those items. There are hundreds of new arrivals appearing on their site daily, so pick out a new favourite.
Can I change or cancel my order?
Second thoughts, Wrong size, If you’ve changed your mind, you can change your order within the first 30 minutes of placing it. Just call them at 1-866-977-1542 or chat with them for immediate cancellation or changes. Been more than 30 minutes. In order to provide the best shipping timeframes for their customers, they cannot make any changes after this period has passed. You can return or exchange your order at your local matrices store after you’ve received it. Other return questions.
How do I exchange my item(s)?
They are unable to process exchanges in their online warehouse. You may go to your local Maurices store and allow them to assist with an exchange. You may also return your merchandise via their online return process and place a new order for the desired items. Please note: You will be charged for shipping and handling your new order.
What is maurices return policy?
They are accepting online returns as they always have. So, in support of their overall return policy, you can mail your item back to them for an exchange or refund. If you prefer to return your online purchase to a store instead, you’ll be able to do so when their stores reopen.
