What is Replacements Ltd. payment policy?
Replacements Ltd. accepts VISA, Mastercard, Discover Card, American Express, and PayPal.
Does Replacements Ltd. ship worldwide?
Yes. Their shipping and handling charges for international orders do not include taxes, duties, or brokerage fees. These taxes and fees are the sole responsibility of the recipient. See current International shipping & handling rates.
What's the best way to care for my china, crystal, and flatware?
Replacements Ltd. always recommend hand washing your china, crystal, and flatware.
What are your shipping & handling rates?
For all product types shipped within the U.S., the shipping and handling charge varies according to the dollar value of the order. Please refer their deliver page for more information.
[b] Can I exchange the item?
If you prefer to exchange your merchandise rather than receive a refund, you may request a Fast Exchange. Please call Customer Service to request a Fast Exchange. They will ship an in-stock exchange item right away. Credits are normally processed within 7 days after they receive your return item.
Can I return the item?
Please see the instructions printed on the reverse side of your order invoice titled, "How to Return or Exchange Merchandise,β to print the Return Form. Let them know if youβd like a gift card or a refund, or to exchange merchandise. They will attempt to notify you if they donβt have the items you have requested.
Can I get refund?
If you are not completely satisfied with the quality of any merchandise you receive, they will gladly refund your payment in full, with less shipping and handling charges, for those pieces returned within 30 days.