What is the payment method?
TAP Air Portugal accepts Visa, Mastercard, American Express, Diners Club, Discover, UATP, and PayPal.
What is an e-ticket?
E-ticket is an unprinted flight coupon. They are kept in the airline's database and you can access them at any counter or through the TAP Contact Center. An e-ticket does not involve any changes in booking or payment procedures. After planning your journey, you will be sent an e-mail confirming your booking and issuing your e-ticket.
What is a multi-city trip?
Multi-city allows you to book a trip where you travel to two or more cities before returning to the city of departure.
You may add up to 6 segments, using the option “Add Flight", in the booking process.
You can also use multi-city to book a connecting flight. You just need to enter each section of the trip separately.
Finally, you can use multi-city to book a trip that starts in one city and ends in a different city, travelling to other destinations in between.
I have a promotional /conference code. Where should I enter it?
To use a code, you must fill in the details of your search and enter the code in a field named “code”, which appears in the grey area.
If you didn’t enter it on the search page, you can do it on the selection page, available in the same area, and then click “activate code”.
Can I book different classes for different legs of the trip?
Yes. You can individually select a class for each leg of your trip. For example, you can fly Executive on departure and Economy on return.
In the selection page of the booking process, you can choose the class you want to travel on each leg.
Can I take baggage with me?
The luggage allowance offered to groups is equivalent to the individual basic allowance but additional luggage can be negotiated for the group.