Tateossian Coupon Codes

Tateossian accepts major Debit/Credit cards.

Yes, Tateossian ships worldwide.

If your item is in stock, they prepare your order immediately and you will only have a limited window to amend or cancel your order. They do ask that you please email them as early as possible to discuss an order change or cancellation. Their customer experience team is here to help you with any questions you might have. Click here to visit their Contact Us page where you can find details on how to get in touch.

In the unlikely event that an item is out of stock, their team will contact you within the next business day and offer you alternatives or order cancellation.

They process and dispatch the orders by the next working day from their London head office. You shall receive an automated shipping confirmation including tracking number as soon as the parcel is collected by a courier.

For orders placed outside of the European Union, customs duties may apply. These are taxes charged by different countries for importing products across their borders. Unfortunately, they cannot provide an estimate of the costs as every country is different. DHL will, therefore, invoice these fees to the customer who will need to pay for them to receive the items. For more information regarding customs duties and other taxes please refer to their shipping chart.

They are delighted to be able to offer a complimentary gift-wrapping service. You can add this service upon checkout or contact their Customer Service as soon as you place your order to ensure this is actioned before dispatch.

As engraved items have been personalised these cannot be returned nor exchanged, unless the product is faulty.

It takes up to 3 working days to have an item engraved. Their customer service team will keep you updated on the progress of your order in case you choose the engraving service.

In the unlikely event that your item happens to be damaged when delivered, they ask their customers to contact their Customer Services as soon as possible. Tateossian will kindly request an image of the damaged product for their records and will ask you to ship it back to their headquarters. Once they have received and checked the product, Tateossian will send you a replacement completely free of charge.

Of course. All you need to do is contact their Customer Services and they will be able to provide you with a new form that will be sent to you via email.