What payment methods do you accept?
Tru Earth accepts all major Debit & Credit Card.
Where do you deliver?
Tru Earth delivers to all over the world except some countries.
How much is shipping and handling?
Free, They want to make Tru Earth is as accessible as possible. They keep their shipping costs low by using Canada Post Standard Mail for all deliveries.
How long will it take to receive my shipment?
All packages are shipped the following business day via Canada Post Standard Mail from Vancouver, British Columbia, Canada. Shipping time will vary depending on where you live. When the postal system is running smoothly, packages typically take two weeks to arrive, but with delays associated with the current situation, sometimes packages can take up to 30 days to deliver.
Will there be taxes on my order?
Yes, taxes will be applied to your order in Countries and regions where they are required to collect taxes.
What is your refund policy?
Tru Earth provides refunds within 30 days of initial purchase upon return of goods.