What is the payment method?
7 For All Mankind accepts VISA, Mastercard, American Express, Discover Card, and PayPal. All prices are listed in USD unless otherwise noted. Gift cards cannot be used to purchase other gift cards.
How do I change or cancel an order?
Confirmed orders cannot be cancelled or modified once they have been successfully submitted. 7 For All Mankind advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to their attention. Please allow 7 to 10 business days for your refund to be processed once it arrives at their warehouse.
How do I know that my order has been shipped?
When your order has been shipped, they will send you an e-mail with your tracking number and a link to where you can track it online.
Do you allow Exchanges?
7 For All Mankind do not offer exchanges at this time. If the item(s) are eligible to be returned, they suggest you place a new order and return the unwanted item(s).
What is the return policy?
Items returned within 30 days of purchase are eligible for a refund. Please note:
* Items must be unwashed, unworn, unused merchandise (original tags attached).
* Swimwear, underwear and beauty are final sale.
* All items sold at a discount of 50% or greater are considered “final sale”. Final sale items are not eligible for refunds, exchanges or store credit.
* Gifted items are only eligible for store credit (required: new with tags, originally purchased online, name of bill to).
* Merchandise received after the 30 days will only be accepted at their discretion for a store credit.
* Only items purchased through 7 For All Mankind may be returned to their warehouse. Items purchased through any department store, speciality store, outlet store or online partner must be returned to the place of purchase.
* Upon receipt of returned goods, 7forallmankind reserves the right to deny refund if the merchandise does not meet the return policy requirements
* For returns using their return label, please allow up to 7 days transit time.
* Please allow 7-10 business days for them to process your return package. All refunds to a credit card will appear within 1-2 billing statements.
7 For All Mankind guarantee their merchandise to be free of manufacturing defects. If you feel you have received a defective item, this will need to be reviewed by their internal operations team.
7 for All Mankind cannot accommodate any exchanges at this time. Please return the original item for a refund or store credit (according to their policy guidelines).
When will my credit card be refunded?
Once your package has been received, your refund/credit will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from them.