What is the payment method?
Aquasana accepts all major Debit and Credit Cards.
Where does Aquasana deliver?
Aquasana delivers only in the United States and Canada.
How can I return my order?
* You have 90 calendar days to return a product, which begins on the day your order is placed.
* All returns shipped to Aquasana require previous authorization from Aquasana and a clearly-labelled Return Authorization Code (“RAC”) on the outside of the return shipment package. This code entitles you to a full refund of the purchase price for the product(s) you ordered, no questions asked.
* Ensure that the product you are returning is repackaged with all the cords, tubing, adapters, and documentation that was included when you received it.
* You are responsible for the return shipping costs on all products.
* You are responsible for the cost of insuring the product during return shipping.
* This offer is only applicable for products purchased directly from Aquasana.
When will I receive my refund?
Refunds will be sent to the original method of payment within 15 business days of receipt of the returned product.
What if I receive an incorrect order?
If you receive an incorrect order, please contact them immediately to take further action.