What is the payment method?
Hammacher Schlemmer accepts Visa, MasterCard, American Express, Discover, Paypal (US Customers Only), and Hammacher Schlemmer Gift Certificates.
What is the sales tax?
Due to a recent US Supreme Court decision, effective October 1, 2018, Hammacher Schlemmer will begin collecting sales tax for all states that have sales tax. The sales tax calculated during checkout is an estimate and may vary when your order is processed. Please note that all companies that sell over the web are similarly required to collect sales tax. If they do not, customers will likely have an obligation to pay the tax to the state themselves. Details on tax reporting can be found on the websites of your respective taxing authorities. They will continue to monitor and update our tax policies as these laws change. They value you as a Hammacher Schlemmer customer and truly hope that they’re following the law and collecting sales tax does not affect your loyalty to Hammacher Schlemmer.
For customers where sales tax was not collected on your order, read the information regarding sales tax you may owe directly to your state.
What is the return and exchange policy?
Hammacher Schlemmer strives to ensure that its customers are 100% satisfied with their purchase; however, they understand that there may be a need to request a return or exchange. Under their Lifetime Guarantee of Satisfaction, items that they sell are guaranteed for their normal life under standard non-commercial use. In the unfortunate event that you need to return an item, please refer to the applicable section below for instructions on how to return or exchange your item.
Can you deliver international?
Hammacher Schlemmer only services the United States (including APO/FPO and U.S. territories), as well as Canada. Due to various shipping restrictions and country compliance laws, they do not service areas outside of the United States and Canada. They apologize for any inconvenience this may cause.