What payment methods do you accept?
Hudson Reed accepts all major Debit & Credit Card.
Where does Hudson Reed ship?
Hudson Reed ship in USA and Canada.
How long will delivery take?
Orders placed and paid for before 12h00 (EST) Monday to Friday, where all items are in stock, will be collected the following working day. Delivery will take between 3 and 5 working days. Their carriers do not deliver at weekends or on Public Holidays, so please allow additional days for deliveries over Public Holiday periods, such as Easter, Thanksgiving and Christmas.
Where is my order and how do I track it?
Once your order is dispatched you will receive an email which will contain tracking information allowing you to follow the progress of your order.
What happens if I have ordered the wrong item?
If you find this is the case, please contact their Customer Services team as soon as possible. If the item hasn't already been dispatched they may be able to stop it from being sent. If the order has already been dispatched you can return any unwanted items to them at your own cost within 30 days of receipt to receive a refund.
How do I return unwanted items?
Unwanted items can be returned at your cost to them within 30 days of receipt for a refund as long as they are unused and in the original packaging. If you want to return an item(s) to them please use the email them option so they can advise the best method of return.